Unable to login to TPG account

[ajmunro]

Last Friday I tried to login to my account but was unable to due to mobile number invalid or missing.

OK I called on the number listed and emailed the details as requested(name,DOB,account number,home address and mobile number) but not sure if anyone has even read it.

I got 2 missed called from (now I know to be)TPG and I couldn't decipher the voicemails because there was so much silence at the end I hung up and my phone provider couldn't save the messages. I got 2 SMS messages but even though I replied,still no progress.

Thanks.

[Ahra_G]

Hi @ajmunro, 

Let's check on the status of the update and chase our Privacy team. Any chance you can confirm the email address used in sending the request? Please send the details securely via private message.

Thanks!

Ahra_G