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Unable to update Credit Card details

Krypto
Level 2

Hi,

 

I have been unable to update my credit card details for the past month. The problem seems to be from TPG's end. I've tried different browsers, computers, networks and also on mobile with the same result. Upon submission, it goes to a blank page or goes back to the same page but nothing has been updated. Is TPG aware of  the issue and when will it be fixed?

 

Thanks.

1 REPLY 1
BasilDV
Moderator

Hi @Krypto 

 

If you are unable to update the payment details on file, then we might need to raise it with our Accounts team and have someone to call you.

 

Kindly send us a your account details via private message.

 

BasilDV