Voicemail 121 is not available

[JmA]

Hi, when calling 121 to retrieve voice messages. It is saying unavailable. 
can you please look at this asap as the messages are needed.

thanks 

[Rica_R]

Hi @JmA,

Welcome to the Community!

We've created an article that will guide you on How To Set up Voicemail and Visual Voicemail for TPG Mobile.

Let me know how it goes.

Regards,