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When will my internet be switched to nbn after applying for the change

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Level 1c

I currently have adsl2+, if I make the switch to the nbn using the change plan option, when will the nbn be taking effect, after the next bill cycle or few days after applying the change?

 

cheers

3 REPLIES 3
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Moderator

Hi @Liur1996

 

Thanks for your query! 

 

The standard installation timeframe for any type of NBN service is 2-30 days. Upon checking your address, the type of technology that is available is the NBN FTTC (Fibre to the Curb). 

 

Should you wish to speak and find out more information about switching from ADSL to NBN, I can organise a call back to be made from one of our Specialist. Just let me know of your most convenient time to receive a call. 

 

 

Cheers! 

 

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Level 1c

Hi, can you arrange a phone call for me to switch to nbn? 10 am to 5pm on anyday is fine. on the number 04xxxxxxxx

thanks

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Moderator

Hi @Liur1996

 

Thank you for your interest in switching to NBN from your current ADSL service. I have requested for our Sales team to contact you today before 5PM SA on the mobile number you provided.

 

Note: We edited your post to hide your mobile number for privacy and security concerns.

 

Regards,