TPG Community

Get online support

Why am I connected to Orange France?

youmi
Level 2

I am traveling overseas right now, and although I am not in France, I am connected to the network called "Orange France". Because of this, I cannot change the APN to TPG as well. I need to connect to the local network to be able to use mobile data. How do I do this?

1 REPLY 1
BasilDV
Moderator

Hi @youmi

 

Welcome to the Community!

 

Have you tried to change your mobile network manually?

If not, please try to change it manually to the desired network.

 

If you are having problems changing your network manually, please send me a PM with your customer ID number or mobile number to assist you accordingly.

 

BasilDV