Why is it so hard for Broadband cancellation

[linfordzhang]

Hi, 

Followed the TPG online support information to call 131423, there is no option for cancellation. Then transferred by the support desk to the account team, been on the phone for almost 1 hour and no one picked the phone. Can you please make the process easier.

[Aubrey]

We're here to help you out, @linfordzhang. Please send your account details via private message and we'll go from there.