Why was I charged $5?

Highlighted
Level 1c

Hi. I recently cancelled our ADSL2+ and phone service. The last day was 2nd June 2019 but the next day (3rd June) we were charged $5. What was this charge for? If I no longer have a service, how can you charge me after the service has ended?

3 REPLIES 3
Highlighted
Moderator

Hi @tc66,

 

We understand that one of our moderator @Shane was able to respond to your previous post.

 

The reversal of the charge is in progress and will reflect your bank account once done.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV

 

 

Highlighted
Level 1c

Thank you. Please confirm that my credit card will no longer be charged in the future. 

Highlighted
Moderator

You are welcome, @tc66.

 

I can confirm that your credit card will not be debited in the future.

 

Cheers!

BasilDV