account change

[kcoulembier]

Hello,

While changing from NBN to wireless I had to change accounts. Now the old account has a positive balance (we did not use up the last month). Is there a way to get reimbursed (or at least transfer the balance to the new account)?

Thanks!

[Ahra_G]

Hi @kcoulembier,

Let's have our Accounts team to check on this and request assistance. Any chance you can send your TPG account details (Customer ID/username) via private message?

Thanks! 

Ahra_G

Hello,

While changing from NBN to wireless I had to change accounts. Now the old account has a positive balance (we did not use up the last month). Is there a way to get reimbursed (or at least transfer the balance to the new account)?

Thanks!