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dominicd
Level 2

Why do i not get a monthly account emailed to me before debiting account?

1 REPLY 1
Daisy_Dhen
Moderator

Hi, TPG is a prepaid service which is renewed automatically each month for your convenience. Your monthly fee is deducted from your card/bank details on file 7 days before the start of the new billing cycle.

Check this link out for more info, TPG billing cycle and advance payments explained 

 

Let us know if you require further assistance.