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can not login account from oversea

DavidXu
Level 2

 I could login into tpg account from outside of Australia . Are there someone can help to solve the problme ?

3 REPLIES 3
adib_rahmang
Moderator

Hey @DavidXu,

 

You won't be able to log in to your account from overseas. What did you want to do in your account? We can help out from here.

DavidXu
Level 2

HI, My phone bill used to be $5 or  $6 a month, but now it's $15. I want to log in to my account to check what's going on. I just need to receive text messages overseas.

kate_
Moderator

We've recently changed the mobile plans we offer, which is why you're seeing a different phone bill.

 

If you send me a PM here, we can take a look at your account and have a chat about what's changed.