cancel my service

ImDying
Level 2
i asked for cancel my service at 04/2/2022, and a mod call angeli said will give a callback from support team, now its 06/2 noone call me so far and i just paid a new month bill, whats wrong with tpg?
1 REPLY 1
Anonymous
Not applicable

Hi @ImDying

 

I have asked our Accounts Team to get in contact with you at 6PM SYD today. If you prefer to get an earlier callback from the account specialist, you may reply to my private message. 

 

Apologies for the inconvenience.

 

Regards, 

Angeli