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cancellation of 5G wireless internet and return modem.

guido4k
Level 2

Problems with 5G service no result from TPG help desk, from 5/11/2024 On 11/11/204 Tried to cancel 5G plan by phone no result, sent emails to customer service and customer relations again with no result. Now with new provider, I shall be requesting a stop on the debit account with TPG asap. 

Customer service by TPG has surpassed Telstra in waste of time. Currently on hold for over 30 minutes 13/11/24.

 

1 REPLY 1
kate_
Moderator

We can help get your account finalised here, @guido4k.

 

Send me a PM and we'll get things sorted ASAP.