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fake email from tpg?

marcoferraro
Level 2

I recieved this email from; tpg billing <abuses@tpg.com.au>

"Hello,

We’re very sorry, but we were unable to process the credit card we have on file for your monthly bill.

Due to this, your service may be paused.

For now it is kindly reminder to update your billing information on our secured website.

Login to the MyAccount

Kind regard

David Lebron GM - Customer Service."

I didnt click on the link as it looked suspicious. Is it for real?

2 REPLIES 2
Shane
Moderator

Hey, marcoferraro.

We can confirm this is a fake email from us. 

Here is some tips that you may find helpful,  Tips on How to Protect Yourself from Scams, Spam Email, Call and SMS - https://community.tpg.com.au/t5/Broadband-Internet/Tips-on-How-to-Protect-Yourself-from-Scams-Spam-E...

 

Regards,

 

 

marcoferraro
Level 2

thank you for that