how do we check remaining international minutes and data usage?

[the_dinesh]

I heard there is a dialing code which when dialed from mobile will show you the remaining minutes of international calls and data usage. can anyone please tell me or any other procedures to check it? I logged into my account but can't see remaining international minutes either total data usage (as it only shows used data and I am confused with my billing cycle date). thank you

[Riezl]

Hi @the_dinesh,

Welcome to the Community!

We'd like to have one of our Mobile Specialists contact you to address this concern. Please send us a private message with your best contact number and available time to receive a call.

We'll wait for your response. Thank you.

[Riezl]

Hi @the_dinesh, thank you for providing your details via PM.

We can see that our Accounts Team has been in touch and walked you thru in checking the usage on our website.

Should you require further assistance, feel free to drop us a message. Thank you.

[6101032]

Jolly

[Riezl]

Hi @N470221860,

Welcome to TPG Community!

All TPG customers can access account specific information online.

In fact, there's an article about this here on our community page.

TPG My Account - Accessing your account information online

https://community.tpg.com.au/t5/Accounts-and-Billing/TPG-My-Account-Accessing-your-account-informati...

We can also arrange an account specialist if there's a need to discuss the details over the phone.

Let us know if we can be of any assistance. Thank you.

[Riezl]

Hi @0437077101, we have created this community article, which may help with your concern : Checking Your Mobile Usage

Let us know should you need further assistance.