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incorrect data usage

vdc201314
Level 2

In my online account it lists 8GB/month included data (which it has been for some time), yet when I open TPGs Critical Information Summary from within my account and it opens this:

https://www.tpg.com.au/sites/tpg/files/doc/CIS-TPG-Mobile-SIM-Only-Plans.pdf
It lists the SIM Only Small plan having 12GB of data per month?

 

1 REPLY 1
Ahra_G
Moderator

Hi @vdc201314 

 

We'd be glad to look into this. Please send us a private message so we can check your account. 

 

-Ahra_G