payment

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Level 2
Received an e-mail from TPG that the bank rejected a payment to TPG. I went to the "my account" and paid it via "check your current balance". I clicked inside that page to pay my bill,it the payment was a success. I just checked to see if the payment was deducted from my bank account,but there was no trace of it. Yet my invoice and account statement in my TPG account indicates that the bill was paid.
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Moderator

Hi @Fink_Ployd,

 

It is normal. The payment is already in progress. It usually takes 3-4 working days for the payment to be posted on your bank account.

 

Let us know if should you require further assistance.

 

CheerS! Smiley Very Happy

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4 REPLIES 4
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Moderator

Hi @Fink_Ployd,

 

It is normal. The payment is already in progress. It usually takes 3-4 working days for the payment to be posted on your bank account.

 

Let us know if should you require further assistance.

 

CheerS! Smiley Very Happy

View solution in original post

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Level 1a
The bank was rejected and now my internet has been canceled. So I want to make a payment and reconnect back my internet.
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Level 1a
Can you please charge my debit card again for my payment
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Level 1a
No I got a message saying payment had failed there is now funds so can you please charge the same card again