Hi @muhammad_chisni ,
We've deleted your recent comment with your customer ID. Please avoid the posting of personal details on the public page e.g. customer ID, telephone numbers and similar pieces of information as they may compromise your account security. We are working on your request now and our Accounts Team will be in touch with you via email regarding this matter within 24 hours.
Let us know if you have not heard from them.
Regards,
Angeli
