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"An existing payment transaction is in progress"

Jas_1195267107
Level 2

Just updated my payment details, but stuck in error "An existing payment transaction is in progress":

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3 REPLIES 3
BasilDV
Moderator

Hi @Jas_1195267107 

 

We'd like to check on the status of the payment details update.

 

Please send us your account details via private message.

 

BasilDV

Jas_1195267107
Level 2

Hi,

 

I have sent you a private message a few days ago and still hasn't got a reply yet. I would like to change my payment details to my previous bank account (debit card).

 

Thanks

BasilDV
Moderator

Hi @Jas_1195267107 

 

We did not receive your PM with the account details.

 

Please send us a private message to check on this further.

 

BasilDV