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regarding payment you tried to debit on bank card

Wagener76
Level 2
this is michelle wagener from 23 main Avenue yanco.
i paid my account on thursday for $69.99. for how home internet. i think the $29.99 yr trying to debit is maybe for my mobile. i will pay the $29.99 on Wednesday the 25/08/21

1 REPLY 1
Angeli
Moderator

Hi @Wagener76

 

Thanks for reaching out to us. We understand that you are to make a payment on the 25th of August. You may retry the payment via TPG My Account, here's how: https://www.tpg.com.au/support/retry-payment.php 

 

You can also reach our Mobile Support by phone at 13 14 23 or 1300 993 019. 

 

Let me know if you require further assistance. 

 

Best regards, 

Angeli