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relay access denied error

Michail
Level 2

Since yesterday evening we are getting the relay access denied error when sending emails from Outlook.

 

We have not changed any settings on our account or email.

 

Not being able to send mail is extremely inconvenient.

 

what course of action should we take given that this looks like a server-side error ?

 

Mike

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter