Get online support
I'm moving and the new address doesn't have the option of TPG, so I have to cancel my service. I'm not in any contract. I emailed and called but got no response. Please tell me what to do to stop my service.
My TPG account is riyuezhao111.
Could you tried to do it online https://cyberstore.tpg.com.au/your_account/cancel.php
Otherwise you will need to contact customer service department.