service cancellation

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Level 1a

Hi 

 

I'm moving and the new address doesn't have the option of TPG, so I have to cancel my service. I'm not in any contract. I emailed and called but got no response. Please tell me what to do to stop my service.

 

My TPG account is riyuezhao111.

email: poluohuaxian@gmail.com

phone: 0406313354.

 

Thanks. 

Cindy

1 REPLY 1
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Moderator

Hi riyuezhao111,

 

Could you tried to do it online https://cyberstore.tpg.com.au/your_account/cancel.php

 

Otherwise you will need to contact customer service department.

Thanks