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ADSL Service Bill Adjustment and Cancel service?

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Level 1c

Hi TPG Team,

 

My ADSL internet service was interrupted for more than half month in March. The call centre technician said they have put comment "Bill Adjustment" for the case #10299637. I was charged full amount again without any credit back. 

 

TPG told me my ADSL service would be disconnected after 10/04/2020 due to NBN rollout. I'm ready for this. While I was charged again on 11/04/2020. 

 

I want my 1.5 month money back. Please advise. Thanks.

1 REPLY 1
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Level 1c

Anyone can help? Thanks.