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ADSL Service Bill Adjustment and Cancel service?

ittgx
Level 2

Hi TPG Team,

 

My ADSL internet service was interrupted for more than half month in March. The call centre technician said they have put comment "Bill Adjustment" for the case #10299637. I was charged full amount again without any credit back. 

 

TPG told me my ADSL service would be disconnected after 10/04/2020 due to NBN rollout. I'm ready for this. While I was charged again on 11/04/2020. 

 

I want my 1.5 month money back. Please advise. Thanks.

1 REPLY 1
ittgx
Level 2

Anyone can help? Thanks.