Get online support
unable to activate new sim. Please assist. Try to call customer service but failed.
We got you, @KBL61.
Let us go ahead and activate the SIM. Could you send us a PM with your details (Mobile number or Customer ID) also the alternative contact number that we can use for our Mobile Team to contact you.
How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...
Regards,