unable to access my account

[trichter]

Hi,

I’m unable to log into my account as I am overseas and do not have access to my Australian phone number to receive the code. 

How do I access my account?

[BasilDV]

Hi @trichter 

We take cybercrime seriously at TPG and require customers to enter the OTP code before access the account.

We might be able to answer your query with your concern.

Please send us a private message with your account details and a brief message of your concern.

BasilDV