2 missed nbn appointments

[Joshk983]

We have had 2 no shows from nbn. One appointment on the 30th and now the 4th. Very frustrating seeing how I had to leave work early on BOTH days to be home for this appointment.

[BasilDV]

Hi @Joshk983

Thanks for raising this to our attention and we apologise for the inconvenience.

We've reviewed your account and learned that the last technician visit was cancelled since the initial issue (No Connection) that was reported to NBN Co was resolved.

However, the connection speed is very low compared before. A new ticket has been raised with NBN Co and further updates will be given by your assigned Engineer as soon as it becomes available.

BasilDV