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3 days after moving house, no internet

Joy1
Level 2

Hi, could anyone help me with this, I moved my NBN plan to my new place, it has been 3 days, still no internet, keep being told to wait for 24 - 48 hrs, but I really need the internet for work ASAP!

1 REPLY 1
BasilDV
Moderator

Hi @Joy1

 

Welcome to the Community!

 

We were able to locate your account and learned that you've been in touch with our Tech team.

The case was raised to our Engineers and appears to be working now.

 

Let us know if you need further assistance.

 

BasilDV