Poor internet Connection , Keeps dropping

[6506212]

My interenet connection keep dropping every now and then and its very frustrating while working form home and fully reliable n Internet services. Its been happening for quiet few weeks and no improvement. 

[BasilDV]

Hi @6506212

Welcome to the Community!

We were able to locate your account and learned that you've been in touch with our Tech team.

They've found out that the cause of the connection drop outs was due to the over utilization of your Upload bandwidth.

The plan upgrade and QoS has been applied to make sure that the service will remain stable.

Let us know if you need further assistance.

BasilDV

[Shane]

Hi,

Just checking should you require further assistance feel free to update this thread.
 

Cheers!

My interenet connection keep dropping every now and then and its very frustrating while working form home and fully reliable n Internet services. Its been happening for quiet few weeks and no improvement.