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4g wireless broadband issue

miguelsaavedra
Level 2

Good morning. I am a user of your 4G wireless broadband service. Since last Tuesday the 6th I have not been able to connect to the internet for more than a minute at a time. I have phoned and emailed you and you told me something about an outage but it has been a long time and I need internet at home as I work from there. Can you give me more information about the outage and when you are going to fix it? It is causing me a lot of problems.
My address is XXXX XXXXXXX St, 2042 Enmore. Sydney.

 

Regards.

1 REPLY 1
Ahra_G
Moderator

Hi @miguelsaavedra

 

Kindly send us your TPG username or customer ID via private message so we can assist.

Note: We have edited your post with the address for your privacy and security of the account.

 

Thanks! 

Ahra_G