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535 5.7.8 [TPG-A02] Authentication denied.

SOLVED Go to solution
Joseph_D
Moderator

Hi Jed,

 

I took the liberty of removing your email add from the post to protect your privacy. I have reached out to our postmaster to request for the reason why your SMTP or email is getting banned so we can advise you on what actions to take in order to avoid it. We are also requesting that your email be removed from the ban.

 

We'll keep you posted.

 

Kind regards,

Joseph D

Joseph_D
Moderator

Hi Jed,

 

We got the ban removed and we asked for the possible cause  of this issue so you will not experience this again.

 

I would suggest you conduct a scan on your computer and network.

 

Kind regards,

Joseph D