5G Home Broadband slows down, needs to be restarted

[shahimsen]

Exactly the same thing happening with me righjt now, first 1.5months working perfectly well until now apparently my 5G is not active but there has been no changes to any of my setup since day one. 

[Aubrey]

Hi @shahimsen, welcome to TPG Community!

We'd like to have look at your account and help in sorting this out. You can send your customer ID via private message and we can go from there.

Thanks,

Aubrey

[simont32]

Hi,

I'm having the exact same issue, four green light but speed is literally down to 1-3mbps.. I have to perform a restart to get my speeds up. 

Wasn't like this when I get 5G months ago

[BasilDV]

Hi @simont32

Are you getting a good connection speed after rebooting the modem/router?

Does it occur at a specific time or random?

Kindly send us a private message with your account details for further checking.

BasilDV