5G Home Broadband unstable

[plumbzilla]

Hi,

I recently received and installed a 5G modem for my 5G Home Broadband Service.

The service signal seems to fluctuate between 3 to 4 Green bars between 8:00am to 5:00PM thens drops to 3 amber bars during the evening.

So I get unacceptable download speeds during the time I usually use the internet service.

I'm located on the Central Coast of NSW in the Umina to Woy Woy peninsular.

If the service can't maintain a consistent and reliable connection speed I'll be cancelling the service.

[BasilDV]

Hi @plumbzilla

We'd like to have a better understanding of the situation and see what we can do to improve your home service.

Kindly send us a PM with your TPG account details.

BasilDV