5g home wireless

[margyrou1]

Hi

I have 5g home wireless 

I have 4 Google devices at home on the same network.  2 Google chromecast and 2 Google speakers 

All of a sudden I am unable to control/access these devices from any other connected device eg mobile ipad or computer. 

The error on the Google devices says they're not on the same network. 

Is it the case because of cg nat preventing me to access these devices???

I have had 2 separate modems sent to me from tpg and it works initially until suddenly this issue arises

If this is the case does that mean that no person with 5g home wireless can control any Google (or similar) devices on the same network 

Please let me know 

Thanks

[Ahra_G]

Hi @margyrou1, 

You can browse through some threads here in the Community such as these: 

Chromecasts are suddenly no longer discoverable on streaming services

google chromecast doesnt work with sagemcom 5g wifi router

Thanks! 

Ahra_G

[margyrou1]

Hi
I looked at all threads related to this and couldn't get it to work. Can someone give me step by step instructions as to what to do please

Bear in mind I'm a novice in this stuff so every step explained helps.

I have an archer vr1600v that I have tried to set up as per instructions but I can't figure it out as the internet still comes via the 5g modem

Awaiting your response

Thanks

[margyrou1]

Please reply to this

[margyrou1]

This didn't work
Please help

[BasilDV]

Hi @margyrou1

When you configure the TP-Link Archer VT1600v modem/router, did you disable the DHCP?

If not, then we may need to raise this with our Tech team to assist you further.

Kindly send us a private message with your account details.

BasilDV