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Level 2

Hi there.

 I received an email from TPG on the 11/02/21 to let me know that I've received a complimentary speed boost for 6 months. From 10/02/2021 to 10/08/2021 but so far im still only getting NBN100 speeds, have just contacted TPG on 13 14 23 and the person i spoke to said it was a scam email, but after reading all the post's about this offer i am wondering if i have been told the wrong information about it.




Hi @lauren2688 , it appears that the email you have received is from us. Please send us a private message with your best contact number and most convenient time to receive a call tomorrow so we can arrange one of our Senior Technical Specialists to contact you.


To send a PM, please refer to this link: How do I private message (PM) in the community