TPG Community

Get online support

Cannot send emails when using Mozilla Thunderbird

Level 2

I recently installed thunderbird and before that i had incredimail which i converted to eml files and was sending some of the files individually to my Thunderbird email account when i got this messgage   [ an error occurred while sending email.The mail server responded: 535 5.7.8 [TPG-A2]Authentication denied.User is banned from using SMPT AUTH due to previous abuse. ] i did this not knowing it would cause the Ban, so could someone please remove the Ban!  I also changed my Password as this was one of the suggestions. I can receive emails just not send. Please Help