ADSL internet is not working since yesterday

[MNS]

Hi,

My adsl connection is not working. Customer number: 5336828

Could you pls fix it urgently ?

Thanks,

[David_M]

Hi @MNS 

I will check this for you.

If you have a telephone, is it possible for you to check if there is a dialtone at your phone socket?

Regards,

David_M

[MNS]

Can you register this as complaint and give me the ticket number?

Thanks,

[David_M]

Hi @MNS 

I have escaleted this to our engineering department.

Someone should call you within 24-48hrs.

I have PM'ed you your ticket number.

Regards,

David_M