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ADSL internet is not working since yesterday

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Level 1
Level 1

Hi,

 

My adsl connection is not working. Customer number: 5336828

 

Could you pls fix it urgently ?

 

Thanks,

 

3 REPLIES 3
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Moderator

Hi @MNS 

 

I will check this for you.

 

If you have a telephone, is it possible for you to check if there is a dialtone at your phone socket?

 

Regards,

David_M

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Level 1
Level 1

Can you register this as complaint and give me the ticket number?

 

Thanks,

 

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Moderator

Hi @MNS 

 

I have escaleted this to our engineering department.

Someone should call you within 24-48hrs.

I have PM'ed you your ticket number.

 

Regards,

David_M