ADSL is down

aizhan82
Level 2
There is an error message when I go into the link
aizhan82
Level 2
Looks like this link is wrong • ADSL2+ using TP-Link TD-W9970 modem: https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-TD-W9970-modem-for-ADS...
aizhan82
Level 2
But I already have it set up!!!
aizhan82
Level 2
How else can you help?
David_M
Moderator

Hi @aizhan82 

 

I have escalated this as a fault to our engineering team.

Somone should contact you within 24-48hrs. \

I have pmed you your fault reference number.

 

regards,

David_M

aizhan82
Level 2
Can you please make it 24 hrs as I am an hourly contractor and need to be online in order to get paid?

Thank you
aizhan82
Level 2
How will they contact me?
David_M
Moderator

Calling Mobile number linked to your account.

aizhan82
Level 2
Ok thank you