ADSL

[yafei253699]

I only use the computer to test the network speed
All other mobile phones and the like are closed without connection to the Internet

Then I tested the network speed is 693.66KPS
Many times even lower
Less than 100KPS
This is because of the problem that I think the Internet will be broken.

Contacted engineers many times but never resolved

[spyder]

Do you mean KBPS ?  

try             www.speedtest.net   while you are waiting for one of the mods.

also which service / speed are you signed up for  ?

[BasilDV]

Good day @yafei253699,

We've been waiting for the screenshot of your speedtest result on your previous post.

And are you able to describe your physical setup? Or much better post a picture of it for us to analyze.

Kind regards,

[yafei253699]

Correct the highlighted errors and try again.

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[Erika]

Hi @yafei253699,

I'd like to arranged a call from one of our techncians to do real time testing. Please send us your best contact time and number via Private Message and we'll arrange this for you. 

Cheers,

[Erika]

Hi @yafei253699, 

I'd like to make a follow-up regarding your most convenient time and number to receive a callback from one of our technician to further assist with your internet concern.

Cheers,