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ADSL2+ Internet Super Slow

Level 1b

Hello. I’ve been using tpg without big issues . But since last week our home internet speed is too slow.  Especially night time drop down 1-3 Mbps. Is there any problem around my area?

I ‘ve already tried restart my modem many times but still doesn’t get any better. 

We can’t use any smart device around 1-3 Mbps.

2 REPLIES 2
Moderator

Hi @jb92595,

 

Welcome to the community!

 

I was able to locate your account using your community details. I ran initial test and it shows the service is getting a passing speed on the line and connected for 23h 50m. To get the actual speed you're getting on the line; I recommend to run a speed test on a desktop/laptop connected via LAN/Ethernet cable using www.speedtest.net and post the test result on this thread.


On the otherhand, we did an article that will help you improve your wireless connection available here.

Let me know how it will go; I will wait  for your response.

 

Cheers!

Moderator

Hi @jb92595,

 

Good day! I would like to make follow up on your connection. I monitor your connection and it has been 2d 22h 12m and getting a passing speed on the line. Let me know should you require further assistance.

 

Cheers!