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ADSL2+ Speed has degraded massively

Highlighted
Level 2

Hi,

The Naked ADSL2+ connection at my house has degraded substantially over time. Especially over the last few days. I did a speed test, the results are here, http://tpg.speedtestcustom.com/result/1aeaa8d0-f164-11e8-ad2d-297492523a8b and they're not good, as we live very close to the DSLAM.

Is there anything that can be done from TPGs end?

Cheers,

  Matt

2 REPLIES 2
Level 2

It appears to have potentially been a problem with the router, as I disconnected all cables and powered it down. Once I reconnected everything my download/upload improved a lot.

Moderator

Hi @Parabol,
 

Welcome to the community!
 

We are glad to know that your connection has improved after you power cycle the modem/router. Do not hesitate to create a new thread in case you will have concern in the future.
 

Let me know should you require further assistance.

 

Cheers!