ADSL2+ dropouts/slow speeds

[jrunciman]

Hi TPG

The internet connection has been extremely unrealiable and it keeps dropping out. There is no internet connection most of the time. This has been happening for nearly 2 weeks.

Could someone from support check my line connectivity and let me know if there are any expected faults? 

Regards

Joe

jrunciman A/N: 6630662

[luisc]

Hi,

How often those drop outs happened?

Thanks

[jrunciman]

Hi

Several times a day or it just doesnt reconnect. If it does, it stays around 1 mbps then drops out.

Thanks for your assistance

[luisc]

Hi

Please check your private messages, I am trying to contact you.

Thanks