ADSL2+ so slow?

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Level 1a

Is there a problem with Aspendale. My internet is very, very slow. It is supposed to be ADSL2+. It has been much quicker before.

1 REPLY 1
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Moderator

Welcome to the Community @BookishBaritone

 

The actual speeds for ADSL2+ services will vary due to many factors including distance from the local telephone exchange, the quality of the customer's copper phone line, cabling and equipment.

 

Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

 

We'd recommend having a read of this community article, which may help you check if the speed you're getting at the moment is within acceptable range.

 

This includes troubleshooting on how the speed can be improved.

Slow speed issue

 

Let us know if we can be of further assistance.

BasilDV