Welcome to the Community!
I've searched for your account using your Community name and was able find a match.
I've ran remote tests and even though we're seeing disconnections, the results does not show a physical fault on the line outside.
We need to consider the factors that could possible cause drop outs. This issue is commonly caused by faulty hardware or phoneline like modem, filter, phone socket, internal cabling or poor copperwire quality. To eliminate issues on your end. Please do the following:
Should the issue persists, please let us know.