I have been trying to access my emails via TPG Post Office and continually get the following message -
Database Connection Failed
Atmail could not communicate to the database resulting in an error. To continue please check the following:
The error message returned from the server includes:
SQLSTATE  User atmail already has more than 'max_user_connections' active connections
Once the database connection details have been resolved, reload your browser to continue with the session.
Will this resolve itself or do I need to take some action?
I have exactly same problem. rebooted and cleared bowser memory but no change. Have also been subject to huge spam invasions of late and no matter what I set TPG spam rating to (Highest) it does not change things.
I'm having the same problem this morning.
There is no mention of this problem in TPG's service status page.
From these posts it looks like TPG have been having these server problems for a week or more.
Does TPG have a solution for fixing this on-going server issue?
According to this series of posts and others on the TPG Community, this problem has been occurring for nearly two weeks.
It appears from the posts that TPG engineers have attempted fixes previously, but obviously they haven't worked because the problem keeps arising.
Will TPG's engineers fix the issue properly this time, or will this be an ongoing technology issue that TPG is incapable of fixing and customers will have to put up with?