Access to sbs web site and on demand

[Tobyl]

I am getting a access denied msg when I try to access the sbs website or on demand service

[Tobyl]

Access Denied

You don't have permission to access "http://www.sbs.com.au/ondemand/faqs/article/4050" on this server.

Reference #18.5fb107ca.1549091182.bdf4d2d

[Anonymous]

Hi @Tobyl,

Welcome to the community!
 

We'd love to help and see what happened on your connection. We tried to check the website and it works fine.

Please post a screenshot of the error message for reference purposes. We tried to use your community details, but no match.

Feel free to PM me your account details (Username/Customer ID together with the address on file)

In case you need a reference:
 

How do I private message (PM) in the community

[LandofOz]

I am getting this on NBN too. ON windows 10 computer and my phone when on wifi

[tonystork]

Have you tried to access the page using your mobile data? If it's the same issue you need to raise this to website host/support.

---

@LandofOz wrote:

I am getting this on NBN too. ON windows 10 computer and my phone when on wifi

---

[LandofOz]

Yes... 

1.  Mobile phone will not connect to SBS on Demand since NBN BUT DOES when on mobile data
2. TV apps seem to work though
3.  all 3 computers running Windows 10 64bit DO NOT connect and one is a completely clean install so not a computer issue. 
4. Chrome gives this message "You don't have permission to access "http://www.sbs.com.au/ondemand/" on this server.

   Reference #18.d644c717.1587713638.f3da249"

5. Windows App not connecting see image

Chris.

[LandofOz]

PS. I even get this with just sbs.com.au

Access Denied

You don't have permission to access "http://www.sbs.com.au/" on this server.

Reference #18.d644c717.1587718113.f610160

[briandjohnson]

I’m getting same issue. At previous property on FTTN and now only activated today on FTTC. I can get iview but not SBS on Demand or SBS web site on anything connected to NBN ok on 4G

[Anonymous]

Hi @briandjohnson,

Thanks for raising this to us. Reboot the modem/router for 3-5mins if the issue still persist, try to visit this article that you may find helpful.

Troubleshooting Browsing Issues on Specific Webpages.

Let us know how it will go.

Cheers!

I’m getting same issue. At previous property on FTTN and now only activated today on FTTC. I can get iview but not SBS on Demand or SBS web site on anything connected to NBN ok on 4G