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Access to sbs web site and on demand

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Level 1

I am getting a access denied msg when I try to access the sbs website or on demand service

 

6 REPLIES 6
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Level 1

Access Denied

You don't have permission to access "http://www.sbs.com.au/ondemand/faqs/article/4050" on this server.

Reference #18.5fb107ca.1549091182.bdf4d2d

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Moderator

Hi @Tobyl,

 

Welcome to the community!
 

We'd love to help and see what happened on your connection. We tried to check the website and it works fine.

Please post a screenshot of the error message for reference purposes. We tried to use your community details, but no match.


Feel free to PM me your account details (Username/Customer ID together with the address on file)

 

In case you need a reference:
 

How do I private message (PM) in the community

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Level 1b

I am getting this on NBN too. ON windows 10 computer and my phone when on wifi

 

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Level 5

Have you tried to access the page using your mobile data? If it's the same issue you need to raise this to website host/support.


@LandofOz wrote:

I am getting this on NBN too. ON windows 10 computer and my phone when on wifi

 


 

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Level 1b

Yes... 

  1.  Mobile phone will not connect to SBS on Demand since NBN BUT DOES when on mobile data
  2. TV apps seem to work though
  3.  all 3 computers running Windows 10 64bit DO NOT connect and one is a completely clean install so not a computer issue. 
  4. Chrome gives this message "You don't have permission to access "http://www.sbs.com.au/ondemand/" on this server.

    Reference #18.d644c717.1587713638.f3da249"

  5. Windows App not connecting see image

Chris.

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Level 1b

PS. I even get this with just sbs.com.au

 

Access Denied

You don't have permission to access "http://www.sbs.com.au/" on this server.

Reference #18.d644c717.1587718113.f610160