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Account about to expire

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vcookie
Level 2

I have receive a recorded message "your account is about to expire" before dialling any numbers. I checked my account and there are no issues. Please help.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @vcookie 

 

Welcome to the Community!

 

We were able to locate your account using your community details and can confirm that there's no issues with the account.

 

For further issues, please let us know and will raise it to our Mobile team.

 

BasilDV

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1 REPLY 1
BasilDV
Moderator

Hi @vcookie 

 

Welcome to the Community!

 

We were able to locate your account using your community details and can confirm that there's no issues with the account.

 

For further issues, please let us know and will raise it to our Mobile team.

 

BasilDV

View solution in original post