Account is not activated. No internet

[kwonnitta]

Hi, I received a new Nokia 5g modem but still not activated and can't access internet. What should I do and How long it's work. 

[Ahra_G]

Hi @kwonnitta,

May we know if you've received the email confirmation stating that the service is active? Otherwise, send us a private message and we'll bring up your account. 

-Ahra_G

[kwonnitta]

Hi, I do not get any email for you. Also, I sent private message to you last night but still no response.

[Ahra_G]

Hi @kwonnitta, we're unable to locate your private message. Would you mind trying again?