Address not registered to NBN register

[ynot87]

Hi,

I am an existing TPG NBN customer since 2020 however my address is not listed on the NBN address register. I have been using NBN HFC for the past 2 years no issues.

When I do address search on your website, nbn co website and any other service provider is saying that my address is invalid. My concern is if I were to sell my property the new owners will not be able to connect to another service provider.  Are you able to help register my address with NBN Co.

[Ahra_G]

Hi @ynot87, 

If you are currently subscribe with the NBN service, you may try entering your address directly through our website to confirm the availability: https://www.tpg.com.au/nbn#

You may also send your TPG customer ID/username via private message and we'd be glad to confirm it for you. 

-Ahra_G